Last updated: : December 18, 2024
1. Introduction
Caraballo Locksmith Miami (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website locksmithmiami24hour.com or use our services.
2. Information We Collect
Personal Identification Information: We may collect personal information such as your name, email address, phone number, and physical address when you voluntarily provide it to us through forms on our website or during service requests.
Usage Data: Our website may collect information about your interactions, including IP address, browser type, operating system, referring URLs, and pages viewed.
SMS Data: When you provide your phone number, we may collect and process it to deliver SMS communications, including service updates, notifications, and promotional content.
3. How We Use Your Information
- To Provide Services: We use your personal information to respond to inquiries, schedule services, and deliver the locksmith services you request.
- Communication:
- With your consent, we may send promotional materials, newsletters, or other information we think may be of interest to you.
- By providing your phone number, you consent to receive SMS communications from Caraballo Locksmith Miami. These may include service updates, notifications, and promotional messages. You may opt out of SMS messages at any time by replying STOP or contacting us directly.
- Improvement of Services: We analyze usage data to enhance our website’s functionality and improve our services.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
4. SMS Data Security
We use Dialpad as our SMS provider. Dialpad employs Transport Layer Security (TLS) to encrypt SMS data during transmission. Additionally:
- Data is securely stored on Google Cloud servers, which are ISO-certified and comply with GDPR standards.
- Dialpad is contractually obligated to use your data solely for delivering SMS communications and to protect it from unauthorized access or disclosure.
5. Information Sharing and Disclosure
- We do not sell, trade, or rent your personal information to third parties.
- We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or managing SMS communications, provided they agree to keep this information confidential.
6. Your Rights
- Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections of any inaccuracies.
- Opt-Out Options:
- You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in such communications or by contacting us directly.
- For SMS communications, reply STOP to any message or contact us at [email protected] directly to opt out.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Compliance with Laws
Our privacy practices adhere to applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and General Data Protection Regulation (GDPR), to ensure your privacy and data protection.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Caraballo Locksmith Miami
1270 SW 8th St
Miami, FL 33135
Email: [email protected]
Phone: (786) 970-0149
Our full privacy policy is available at locksmithmiami24hour.com.
By using our services, you consent to this Privacy Policy.